Delete your QVUNTA account

Last updated 16 August 2026 · No sign-in required to read this page

Deleting it yourself, in the app

Open QVUNTA and sign in.
Go to Settings.
Choose Delete account.
Read the summary of what will be deleted, anonymised and retained.
Confirm by typing DELETE, then confirm again.
You may be asked to sign in again first. This is deliberate — it stops someone deleting your account from a device you left unlocked.

Deletion runs on our servers, not in the app, and takes effect immediately. You are signed out on completion and the account can no longer be used to sign in.

If you own a company

If you are the owner of a company in QVUNTA, you will be asked to transfer ownership to another active member before your account can be deleted. A company must always have someone able to administer it — otherwise its projects, documents and staff would be left stranded.

If you are the only member, invite and activate a colleague first, then transfer ownership, then delete your account. If the company should cease to exist entirely, contact us and we will help you close it properly.

What is deleted

Your profile: name, email address, profile photo, preferences.
Your sign-in credentials and your authentication account.
Your membership of companies and your access to projects.
Client portal access held under your account.
Your notifications and personal settings.
Your session on the device.

What is anonymised

Audit records are how a contract, a certificate or an approval stays provable. They are kept, but your identity is detached from them: your name and account ID are replaced with a permanent non-identifying marker. What happened, and when, remains — who it was is no longer recorded.

What is kept, and why

QVUNTA holds a Company's business records. Those belong to the Company, not to any one person, and deleting an account does not delete them:

Projects, tasks and site records.
Contracts and agreements, including finalised and signed ones.
Issued no-objection certificates.
Approved and rejected variation orders.
Handover certificates and their evidence.
Progress reports.
Financial entries: quotations, purchase orders, deliveries, payments and receipts.
Documents already generated and issued.

We will not promise what we cannot do. Where your name is already printed inside a document that has been issued to a Client, a bank or a government authority, that document cannot be altered — it exists outside our systems as well as inside them. The same is true of a signature you gave on a contract or a handover certificate.

If you cannot sign in

If you have lost access to your account and cannot use the in-app route, email privacy@qvunta.com from the address on the account, with the subject Account deletion request. Tell us the email address of the account. We will verify that the request genuinely comes from the account holder before doing anything, and we may need to ask you something only you would know. We will confirm to you when it is done.

If the account belongs to a company workspace you no longer work for, that company's owner can also remove your access from their side.